Tuesday, February 7, 2012

Health Directions Announces National Launch of Provider Credentialing Services

AUSTIN, Texas, Feb. 6, 2012 /PRNewswire/ -- Health Directions, a Chicago-based national healthcare consulting firm with an office in Austin, Texas, announced a new credentialing service offering today which will help streamline credentialing services and reduce costs for the organizations it serves. 

The new service evolves from Health Directions' previous experience in credentialing and its unique service offerings. Currently, Health Directions is providing credentialing services for more than 400 providers and is on track to credential an additional 60 providers in the first quarter of 2012. These providers include physicians, nurse practitioners, psych providers and physician assistants – representing more than 26 specialties.  The credentialing responsibilities for these providers represent 19 different payor groups and three healthcare systems totaling 18 hospitals.

Initial credentialing is one component of a process that payors use when providers seek to join their health plan networks.  In addition, providers must be re-credentialed by payors every three years and by hospitals every two years, after their provisional year. Currently Health Directions is credentialing providers for 19 different payor groups, three hospital systems and 14 hospitals facilities, including Seton Healthcare Family.

"Health Directions has developed deep experience in provider credentialing across the country," says Sabrina Burnett, Vice President, Health Directions.  "We serve as a one-stop shop and liaison between the provider and the credentialing organization providing the benefits of centralization while leveraging our expertise and relationships with payer representatives, government contacts and medical staff coordinators. Because each state has unique credentialing requirements for both private insurance and Medicaid, the process can be complicated," Burnett says. Health Directions uses cloud-based credentialing software and serves as the data center to communicate with providers and collect the information needed for each unique credentialing program.

"We've gained significant efficiencies by turning this often frustrating process over to Health Directions," says Bruce Broslat, Vice President and Chief Operating Officer, Seton Management Services Organization. "The team there has the experience and tools to handle the credentialing needs of our entire Physician Enterprise."

About Health Directions

Health Directions is a national healthcare consulting firm focused on improving the financial, operational and strategic performance of physician practices and their affiliated hospital partners. Health Directions works with medical groups and hospitals to increase their net revenue, enhance physician satisfaction, take full advantage of Health IT and strengthen their strategic position. Founded in 1985, it has grown to become a leading provider of high-value guidance to medical groups and hospitals.  For more information, visit www.healthdirections.com.


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